Services & Repairs
Life happens. Sometimes machines break. Even the best material handling equipment will need periodic maintenance checks to ensure that everything is running smoothly.
At JJ Connell Company we don’t just offer top-of-the-line equipment. We also offer top-notch repair and service plans.
What We Offer:
Fleet management assistance, service technicians, affordable scheduled maintenance plans — we offer it all, so that your operation can meet its goals with ease.
Planned Maintenance (PM)
This interval-based service is designed to periodically service your equipment so that we can make repairs as needed and ensure that your machinery will run as smoothly as possible for as long as possible.
Also known as complete maintenance, these maintenance programs offer agreed-upon services at a monthly rate and apply to both new equipment and long-term rentals. Our complete maintenance plan includes the majority of incidental breakdown services and planned maintenance services.
Breakdown services are for ad hoc repairs and anything otherwise not covered by our maintenance plans.
Popular breakdown services we offer include damages due to:
- Blown hoses
- Engine failures
- Dead battery
- Failure to lift or lower
- Failure to reverse or move forward
Fees are based upon time and materials. We pride ourselves on our efficiency and expertise, so you know you’re only paying for what you need.
Our services aren’t limited to machines; we also offer quality assistance with training and documentation. Employee training services we offer include OSHA-compliant forklift certification for both individuals and groups. We will help you prepare and receive proper documentation for these certifications, so you can avoid hefty non-compliance fines
Monthly Cost Analyses
Say goodbye to hidden costs that rack up monthly bills for services and machines you don’t need. We offer monthly overall ownership costs analyses. This way, you can identify cost reduction areas and create timely fleet replacement schedules.
We offer new and used storage products that can drastically improve the safety and efficiency of your warehouses. Best of all, it’s not a one-size-fits all service; we tailor these storage installation services to your company’s needs.
- Furnish and install racking that fits your space
- Shrink aisle width to maximize space
- Install lockets and totes to reduce workplace clutter
Why Choose Connell Company?
There’s a reason we’re one of the most trusted material handling companies in St. Louis. With over 90 years of experience in the industry, we don’t offer promises; we deliver results.
We Service Everything
We offer maintenance plans and repairs services for all makes and models. No matter the damage, no matter the equipment, we have you covered.
Popular services we offer include:
- Forklift repairs
- Pallet jack repairs
- Scissor lift repairs
- Aerial equipment repairs
- Tire repairs and replacements
- Battery replacement services
We offer hard-to-beat forklift repair services, which include:
- Regularly scheduled forklift maintenance
- Chargers and forklift battery replacements
- A wide offering of forklift parts to match your fleet’s forklift needs
- Service tailored to diesel, LPG, gas, and electric forklifts
Quick Response Time
Our certified technicians answer your service calls right away, offering you the replacement parts or servicing your machines you need.
We know that you’re busy. If equipment needs to be serviced, you not only have to worry about the cost of maintenance, but also the time and manpower wasted by waiting for the repairs to actually happen. That’s why we offer industry-leading response times.
We strive for same-day repairs, with our response time being roughly 3 to 4 hours.
When you have a large fleet, you’ll need someone on the ground from sun up to sun down making sure everything is running smoothly. That’s why we offer in-house mechanics, who will work full-time at your facility providing mechanical services when you need them, where you need them. This reduces downtime so that your fleet can be as efficient as possible.
GPS-equipped Service Vans
Even if you don’t choose our in-house mechanic services, we can still get you the help you need ASAP thanks to our GPS-equipped service vans.
We’ve got what you need for all your industrial supply needs, from repairs to regular maintenance plans to employee training.